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Inner Balance FAQs

  1. What is the Inner Balance app?
    The Inner Balance app is an innovative approach to improving wellness through training, education and self-monitoring. It helps you change your reaction to stress, gain insights in your shifting moods and create a more positive outlook on life, while tracking your progress, journaling your accomplishments and sharing it with others.

  2. How does it work?
    Simply plug the HeartMath Sensor for iOS® onto your iPhone®, iPad® or iPod® Touch and connect the ear piece to your ear. Tap in the space below the breath pacer to start your session. Follow the pacer and the prompts below to help you moderate your breathing, activate a positive emotion and restore your Inner Balance.

  3. What devices does the Inner Balance app work on?
    Inner Balance can be installed on iPod touch® 4th Generation, iPod touch 5th Generation, iPhone® 3GS, iPhone 4, iPhone 4S and iPhone 5, iPhone 5C, iPhone 5S, iPad®2, iPad 3rd Generation and iPad 4th Generation, iPad Air. iOS 6.1 or higher is required.

  4. When will this app be available on Android?
    We have heard the requests for an Android version from our customers. We are looking at the requirements and development required to develop both a compatible sensor and app. This requires significant investment, so we have not yet approved product development.

  5. Why do I need to use an ear sensor?
    The Inner Balance app uses an ear sensor to capture your Heart Rate Variability (HRV) data. This data gives the most accurate, in-the-moment reading of your heart rhythm patterns.

  6. Do I have to wear the ear sensor all of the time?
    You do not need to wear the ear sensor all of the time just when you are running a session. You do not need to use the ear sensor if you want to make notes in the journal or review your progress.

  7. Do you have a finger sensor that will work for the mobile app?
    Yes, we do sell an optional finger sensor that will work with the 30-pin version of our connector but the Lightning version is a single unit with ear sensor. It can be purchased at the HeartMath store www.heartmathstore.com

  8. What is the difference between the emWave2® and the Inner Balance app?
    The Inner Balance is an app that is specifically designed for the iPhone, iPad or the IPod Touch. The emwave2 is a portable, handheld device that gives you the capability to run as well as record sessions. It includes a software component that can be used on both Windows and Mac platforms. In addition to tracking your progress, the emWave2 offers you several applications to help you sustain coherence. The software can also be used in combination with the additional coherence games: Dual Drive and Tropical Heat. A comparison chart of the features of the Inner Balance Trainer versus the emWave2 can be viewed here: http://www.heartmathstore.com/category/tech-comparison

  9. Can I download sessions into my computer?
    Set up your account on HeartCloud and you can synchronize all your sessions across all your devices.

  10. What is the difference between Inner Balance and the emWave Pro?
    The emWave Pro is the professional computer software version of the emWave technologies. It allows you to create multiple user profiles and track the progress of each individually. Additionally, it has several applications to help you learn to sustain Coherence. The software can also be used in combination with the additional coherence games: Dual Drive and Tropical Heat. Inner Balance does not have these features available and is a single user app only.

  11. Does the Inner Balance app save my sessions? Can I delete sessions?
    Your sessions will be automatically saved so you can easily track your progress and return to past sessions to add notes in your journal. You can also delete sessions.

  12. Can I share my sessions with my friends?
    Absolutely! You can share aspects of your session, but not all of the session data.

  13. What should I feel? Or, what does Coherence feel like?
    Coherence is a state of internal synchronization between the heart, breath and the brain. People experience coherence as a sense of inner calm and balance, an increased focus, while others experience coherence as a more relaxed state.

  14. How long do I practice before it has any effects?
    While everyone is different and some people have more inner stress than others, most people experience some results within the first couple of weeks of regular practice. The effects of coherence will increase the more often you use your Inner Balance Trainer.

  15. Where can I get more training?
    There are several options for more training. Visit our store at www.heartmathstore.com for books on Transforming Stress or Transforming Anxiety. There are also a number of free webinars on a variety of topics available at www.heartmathwebinar.com . Additionally, to learn the various HeartMath tools and techniques you can visit www.heartmastery.com or work with a licensed HeartMath 1:1 Provider at www.heartmathproviders.com

  16. Why should I get the emWave2/Pro if I have this app?
    The emWave2 and the emWave Pro provide more detailed graphical HRV information as well as several applications to help you sustain coherence. They can both be used with the additional coherence games: Dual Drive and Tropical Heat.

  17. Can I use the camera instead of buying the ear sensor?
    The camera does not work on the Inner Balance app. We have internally developed software to use the camera, but its resolution for HRV is too low for our use. You will have to purchase the sensor in order to establish a connection and run sessions.

  18. I'd like to start an IBT session and, while it's running, play a game, surf the net, answer my phone or cut the screen off altogether to save power. So, why won't the Inner Balance app run in the background?
    Apple only allows certain kinds of apps to run a part of their services in the background - exception: music streaming apps. Apps like IBT that use accessories are prevented from running, so putting it in background acts like a "pause" button. The session resumes once the app is called back to the forefront.

  19. What is the science behind the Inner Balance app?
    Synchronizing your breathing with your heart rhythms while focusing on positive emotions has been shown to reduce the negative effects of stress, improve relaxation, and build resilience with just a few minutes of daily use. The Inner Balance app incorporates our emWave technology to show your heart rhythm pattern (HRV). This, along with a breathing pacer and other feedback, train you to change your heart rhythm pattern to a healthier, coherent state.
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